Shipping and Policy

SHIPPING:

Giclée Art Prints are shipped in a sturdy cardboard mailing tube via the USPS priority mail with tracking  and are sent within  3- 10 business days once payment has been received.

Books are sent out in a bubble wrap envelope backed with a cardboard insert.


RETURNS DUE TO  DAMAGE  or INCORRECT PRODUCT:

 If the package is visibly damaged or wet, Do not open the package, instead write “refused” on it and give it back to the post office. They will return it to me free of charge. Please note:  If you open a package that is visibly damaged, the post office will not return it free of charge. They will require you to pay the return cost.  If your package doesn’t look visibly damaged, but your print is damaged, please return it to me and I will reimburse your shipping cost and send you a replacement. 

If an incorrect product was sent, please return and you will be reimbursed the shipping cost and a correct product will be sent.


The following items can't be returned  due to the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

· Custom or personalized orders


FOR INTERNATIONAL:

Import duties, taxes, and charges may apply and are the buyer's responsibility.
Please check with your country's customs office to determine what these additional costs may be prior to buying.


CANCELLATIONS:  

I accept  cancellations made within 24 hours of your purchase.  Please contact me within that time frame.


EXCHANGES:

I don't accept exchanges.  


For questions or concerns about your order?  

My desire is for your purchase of my work to bring you joy.  If you have any issues, please contact me to discuss a resolution.


© Kelly Ehrmann, Kelly L Artistry and Design,LLC

As the artist, I retain all reproduction rights and copyrights. Sale of an original painting or giclée does not reflect transfer of copyright. All artwork  may not be reproduced or duplicated.